The Informed Life Podcast
My guest today is Phillip Hunter. Phillip is a strategy and innovation consultant focused on conversational systems. He has a long trajectory working on such systems; among other roles, he was head of user experience for Amazon Alexa Skills. In this conversation, we focus on conversation itself, and how to design systems that converse.
My guest today is Peter Morville. Peter is a pioneer in the discipline of information architecture. Among many other distinctions, he co-authored with Lou Rosenfeld Information Architecture for the World-Wide Web, the classic O’Reilly “polar bear” book on the subject. This is Peter’s second appearance on The Informed Life podcast. I asked him back because I wanted to learn more about his recent call for practitioners to emancipate information architecture.
My guest today is Dr. Jeff Johnson. Jeff has been applying his background in psychology towards designing better human-computer interfaces for over forty years. He teaches computer science at The University of San Francisco, and has written several influential books on UI design. Among these, he co-authored with Kate Finn Desiging User Interfaces for an Aging Population, which is the focus of this conversation.
My guest today is Tanya Rabourn. Tanya is a design strategist and researcher based in Dubai. Her focus is on service innovation for social impact. In this conversation, we discuss the role of ethnographic research in understanding the people and cultures served by design.
My guest today is Rob Haisfield. Rob is a behavioral product strategy and gamification consultant. He’s also an expert user of Roam, “a note-taking tool for networked thought.” In this conversation, we talk about Roam — what it is and how it can help you think more effectively.
My guest today is Nataly Restrepo. Nataly is an industrial designer specialized in food design. She works as a food and beverage innovation consultant for restaurants and consumer goods, and is based in Mexico. In this conversation we explore food design and how designing for experiences calls for a holistic understanding.
My guest today is Arvind Venkataramani. Alongside Adam Menter, Arvind has been working on an open source toolkit to help people design secular rituals. In this conversation, we explore what rituals are and how being more intentional in their structure and use can improve our lives.
My guest today is Heather Hedden. Heather is an information management consultant specialized in taxonomies, controlled vocabularies, metadata, and indexing. She’s the author of two books, including The Accidental Taxonomist, a guide to the discipline of taxonomy creation and management. In this conversation, we explore taxonomies and why they’re important for organizations.
My guest today is Andy Polaine. Andy is a service designer, consultant, educator, author, and podcaster. He’s co-author of the book Service Design: From Insight to Implementation and host of the Power of Ten podcast. In this conversation, we discuss service design, and how it helps organizations think more holistically about the experiences they enable.
My guest today is Audrey Crane. Audrey is a partner in DesignMap, a UX strategy and digital product design consultancy based in San Francisco. Audrey recently published a book called What CEOs Need to Know About Design, and in this conversation, we talk about the evolving role of design in organizations and why this book is needed now.